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Privacy Policy

Last updated: January 2025

1. Introduction

FoodValueNest ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our service.

2. Information We Collect

We collect several types of information from and about users of our service:

Personal Information

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Communication preferences

Usage Information

• Information about how you use our service
• Search queries and preferences
• Device information and IP address
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and promotions (with your consent)
• Monitor and analyze trends, usage, and activities in connection with our service

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on:

• Consent: When you have given us explicit consent to process your data for specific purposes
• Contract: When processing is necessary for the performance of a contract with you
• Legitimate Interest: When we have a legitimate business interest that is not overridden by your privacy rights
• Legal Obligation: When we need to comply with legal requirements

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights and safety
• In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights (GDPR)

If you are located in the EEA, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Restriction: Request restriction of processing of your personal data
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Cookies Policy

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, see our Cookie Policy.

11. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Data Protection Officer: [email protected]